Objective
To provide communication and public relations services and expertise to the Authority.
The Unit will perform the following activities:-
- Develop and implement Communication and Public relations Plan;
- Supervise coordination of broadcasting programs;
- Coordinate preparation of press releases, speeches and articles;
- Promote and advertise GCLA services to the public;
- Manage and update GCLA website;
- Coordinate participations in different events and exhibitions;
- Coordinate preparation and production GCLA's calendars, articles, brochures, leaflets, customer information and Newsletters;
- Coordinate management of customer complaints throughout the GCLA;
- Prepare, implement and update public relation Standard Operating Procedures;
- Coordinate customer care awareness or trainings;
- Monitor advertisements and promotional activities; and
- Review, advice and implement marketing plan and strategies for the Authority.
The Unit will be led by a Head.